/* v8.12 (Josh, 2 Nov): the self-service portal. Linked only on portal.html (build.py, page key css). Tokens come from
   site.css. A calm product dashboard on the off-white: one black lead panel (ask), white panels, coral only for the
   accent word, the main buttons and the "on, nobody in" hours. */
.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap;border:0}
.s.portal{padding-top:clamp(56px,6vw,96px)}
.s.portal .wrap{gap:18px}

/* ---------- the top bar: open any time, and the customer login ---------- */
.pbarx{display:flex;justify-content:space-between;align-items:center;gap:14px 28px;flex-wrap:wrap;background:var(--white);border:1px solid var(--line-l);border-radius:22px;padding:14px 16px 14px 22px}
.pbarx p{margin:0;font:400 16px/1.4 var(--f-display);color:var(--soft)}
.pbarx b{color:var(--char);font-weight:600}
.pb-l{display:flex;align-items:center;gap:12px;min-width:0}
.live{flex:none;width:9px;height:9px;border-radius:50%;background:#2F9E62;box-shadow:0 0 0 4px rgba(47,158,98,.16)}
.pb-r{display:flex;align-items:center;gap:14px;flex-wrap:wrap}
.pb-r p{font-weight:500;color:var(--char)}
/* the nav's Login pill, in Charcoal on the light bar */
.pbarx .btn.pill.login{padding:11px 20px;font-size:15px;background:transparent;color:var(--char);border:1.5px solid rgba(28,25,23,.4);box-shadow:none;gap:6px}
.pbarx .btn.pill.login:hover{background:rgba(28,25,23,.06);border-color:var(--char)}

/* ---------- the grid of panels ---------- */
.pgrid{display:grid;grid-template-columns:repeat(12,minmax(0,1fr));gap:18px;align-items:stretch}
.pp{grid-column:span 12;min-width:0;background:var(--white);border:1px solid var(--line-l);border-radius:28px;padding:clamp(24px,2.6vw,40px);display:flex;flex-direction:column;gap:18px;scroll-margin-top:calc(var(--nav) + 18px)}
@media (min-width:1100px){
 .pp.ask{grid-column:span 7}.pp.audit{grid-column:span 5}
 .pp.track{grid-column:span 7}.pp.call{grid-column:span 5}
}
@media (min-width:760px) and (max-width:1099px){
 .pp.audit,.pp.track{grid-column:span 6}
}
.pk{display:flex;align-items:center;gap:10px;margin:0;font:400 12px/1.3 var(--f-mono);letter-spacing:.14em;text-transform:uppercase;color:var(--coral-deep)}
.pn{display:inline-grid;place-items:center;min-width:30px;height:22px;border-radius:999px;background:var(--paper);color:var(--char);letter-spacing:.04em;font-size:11px;padding:0 7px}
.s .pp h2{font:800 clamp(30px,2.6vw,44px)/1.04 var(--f-display);letter-spacing:-.035em;margin:0;text-wrap:balance}
.pl{margin:0;font:400 17px/1.5 var(--f-display);color:var(--body-l);max-width:34em}
.pact{display:flex;flex-wrap:wrap;gap:12px;align-items:center}
.pmeta{list-style:none;margin:auto 0 0;padding:0;display:flex;flex-wrap:wrap;gap:6px 18px;font:400 12px/1.4 var(--f-mono);letter-spacing:.06em;text-transform:uppercase;color:var(--soft)}
.pmeta li{display:flex;align-items:center;gap:8px}
.pmeta li::before{content:"";flex:none;width:5px;height:5px;border-radius:50%;background:var(--coral)}

/* ---------- 1. ask: the black lead panel ---------- */
.pp.ask{background:#000;border-color:#000;color:#fff;box-shadow:0 30px 70px rgba(28,25,23,.16);position:relative;overflow:hidden}
.pp.ask::after{content:"";position:absolute;right:-120px;top:-140px;width:420px;height:420px;border-radius:50%;background:radial-gradient(closest-side,rgba(232,93,44,.28),rgba(232,93,44,0));pointer-events:none}
.pp.ask>*{position:relative;z-index:1}
.pp.ask .pk{color:var(--coral-lite)}
.pp.ask .pn{background:rgba(255,255,255,.1);color:#fff}
.s .pp.ask h2{color:#fff;font-size:clamp(34px,3.3vw,54px)}
.s .pp.ask h2 em{color:var(--coral-lite)}
.pp.ask .pl{color:#D6D3D1}
.askbox{display:flex;align-items:center;gap:14px;width:100%;min-height:68px;padding:10px 10px 10px 22px;margin-top:6px;border-radius:999px;border:1px solid rgba(255,255,255,.18);background:rgba(255,255,255,.06);color:#fff;font:400 18px var(--f-display);cursor:text;text-align:left;transition:border-color .2s,background .2s}
.askbox:hover{border-color:rgba(255,255,255,.4);background:rgba(255,255,255,.09)}
.askbox svg{flex:none;color:#A8A29E}
.askbox .aph{flex:1;min-width:0;color:#B5ADA7;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.askbox .ago{flex:none;display:inline-flex;align-items:center;height:48px;padding:0 24px;border-radius:999px;background:var(--coral);color:#fff;font-weight:600;font-size:17px;cursor:pointer}
.askbox:hover .ago{background:var(--coral-deep)}
.try{margin:4px 0 -6px;font:400 12px/1.3 var(--f-mono);letter-spacing:.12em;text-transform:uppercase;color:#A8A29E}
.qchips{list-style:none;margin:0;padding:0;display:flex;flex-wrap:wrap;gap:8px}
.qchips button{font:500 16px/1.2 var(--f-display);color:#fff;background:transparent;border:1px solid rgba(255,255,255,.3);border-radius:999px;padding:11px 16px;cursor:pointer;min-height:44px;transition:border-color .2s,background .2s}
.qchips button:hover{border-color:var(--coral-lite);background:rgba(232,93,44,.12)}
/* an example exchange, the FAQ's own answer */
.convo{display:grid;gap:10px;margin-top:auto;padding-top:8px}
.cq{justify-self:end;max-width:80%;margin:0;background:rgba(255,255,255,.1);color:#fff;border-radius:18px 18px 4px 18px;padding:11px 16px;font:500 16px/1.4 var(--f-display)}
.ca{display:flex;gap:10px;align-items:flex-end;max-width:88%;margin:0}
.ca>span:last-child{background:#fff;color:var(--char);border-radius:18px 18px 18px 4px;padding:12px 16px;font:400 16px/1.45 var(--f-display)}
.cav{flex:none;width:30px;height:30px;border-radius:50%;display:grid;place-items:center;background:var(--coral);color:#fff;font:700 11px var(--f-display)}
.pp.ask .pmeta{margin-top:0;color:#A8A29E;padding-top:6px}
.pp.ask :focus-visible{outline-color:var(--coral-lite)}

/* ---------- 2. the free energy audit, with the snapshot preview ---------- */
.snapprev{display:grid;gap:14px;text-decoration:none;color:var(--char);background:var(--paper);border-radius:22px;padding:18px 18px 16px;position:relative;transition:box-shadow .25s,transform .25s}
.snapprev:hover{box-shadow:0 18px 44px rgba(28,25,23,.1);transform:translateY(-2px)}
.sp-hd{display:flex;justify-content:space-between;align-items:baseline;gap:10px;flex-wrap:wrap}
.sp-hd b{font:700 17px/1.2 var(--f-display)}
.sp-hd span{font:400 11px/1.3 var(--f-mono);letter-spacing:.1em;text-transform:uppercase;color:var(--coral-deep)}
.sp-week{display:grid;gap:3px}
.wr{display:grid;grid-template-columns:30px minmax(0,1fr);align-items:center;gap:6px}
.wr>span:first-child{font:400 10px/1 var(--f-mono);color:var(--soft)}
.wc{display:grid;grid-template-columns:repeat(24,minmax(0,1fr));gap:2px}
.wc i,.sp-lg i{display:block;height:11px;border-radius:2px}
.c0{background:#E6E0D8}.c1{background:#57534E}.c2{background:var(--coral)}
.sp-lg{display:flex;flex-wrap:wrap;gap:4px 14px;font:500 12px/1.2 var(--f-display);color:var(--char)}
.sp-lg>span{display:flex;align-items:center;gap:6px}
.sp-lg i{width:10px;height:10px}
.sp-rank{display:grid;gap:10px;border-top:1px solid var(--line-l);padding-top:12px}
.sr{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:6px 10px;align-items:center}
.sr b{display:flex;align-items:center;gap:8px;font:600 14px/1.3 var(--f-display);min-width:0}
.sr .rn{flex:none;width:20px;height:20px;border-radius:50%;display:grid;place-items:center;background:var(--char);color:#fff;font:700 11px var(--f-display)}
.sr:first-child .rn{background:var(--coral)}
.sr em{font:400 10px/1 var(--f-mono);font-style:normal;letter-spacing:.08em;text-transform:uppercase;border-radius:999px;padding:5px 8px;white-space:nowrap}
.sr em.t0{background:var(--coral);color:#fff}.sr em.t1{background:rgba(232,93,44,.14);color:#8B3A1F}.sr em.t2{background:#E6E0D8;color:var(--soft)}
.sr .bar{grid-column:1/-1;display:block;height:6px;border-radius:99px;background:#E6E0D8;margin-left:28px;overflow:hidden}
.sr .bar i{display:block;height:100%;width:calc(var(--w) * 100%);border-radius:inherit;background:#57534E}
.sr:first-child .bar i{background:linear-gradient(90deg,var(--coral),#F08A5D)}
/* the preview fades at the bottom, a teaser, not the result */
.sr:last-child{opacity:.6}

/* ---------- 3. your own data, in Energy Tracker ---------- */
.ticks{list-style:none;margin:0;padding:0;display:grid;gap:8px}
.ticks li{position:relative;padding-left:28px;font:500 17px/1.4 var(--f-display)}
.ticks li::before{content:"";position:absolute;left:2px;top:6px;width:14px;height:8px;border-left:2.5px solid var(--coral);border-bottom:2.5px solid var(--coral);transform:rotate(-45deg)}
.hhcard{margin:0;background:var(--paper);border-radius:22px;padding:16px 18px 14px;display:grid;gap:10px}
.hhcard figcaption{display:flex;justify-content:space-between;align-items:baseline;gap:10px}
.hhcard figcaption b{font:700 17px/1.2 var(--f-display)}
.hhcard figcaption span{font:400 11px/1.3 var(--f-mono);letter-spacing:.1em;text-transform:uppercase;color:var(--coral-deep)}
.hh{width:100%;height:auto;display:block}
.hh rect{fill:#57534E}.hh rect.n{fill:var(--coral)}
.hh text{font:400 10px var(--f-mono);fill:var(--soft)}
.hlg{display:flex;gap:14px;font:500 12px/1.2 var(--f-display);color:var(--char)}
.hlg span{display:flex;align-items:center;gap:6px}.hlg i{width:10px;height:10px;border-radius:2px;background:var(--coral)}
.mpan{margin:0;font:400 15px/1.5 var(--f-display);color:var(--soft)}
.mpan b{color:var(--char);font-weight:600}
.pp.track .mpan{margin-top:auto}

/* ---------- 4. the call with Matt ---------- */
.who{display:flex;gap:16px;align-items:flex-start}
.who>div{display:grid;gap:12px;min-width:0}
.avatar{flex:none;width:52px;height:52px;border-radius:50%;display:grid;place-items:center;background:var(--coral);color:#fff;font:700 21px var(--f-display);margin-top:2px}
.picker{display:grid;gap:0;background:var(--paper);border-radius:22px;padding:20px}
.slabel{margin:0 0 12px;font:600 15px/1.3 var(--f-display)}
.slots{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}
.sday{display:grid;gap:6px;align-content:start}
.sdate{font:400 11px/1.3 var(--f-mono);letter-spacing:.08em;text-transform:uppercase;color:var(--soft);padding-bottom:2px}
.slot{min-height:46px;border-radius:12px;border:1px solid rgba(28,25,23,.2);background:var(--white);color:var(--char);font:600 15px/1 var(--f-display);cursor:pointer;transition:border-color .15s,background .15s}
.slot:hover{border-color:var(--char)}
.slot[aria-pressed=true]{background:var(--coral);border-color:var(--coral);color:#fff}
.picked{min-height:1.5em;margin:12px 0 4px;font:500 15px/1.5 var(--f-display)}
.bform{display:grid;gap:14px;border-top:1px solid var(--line-l);padding-top:16px;margin-top:4px}
.bfields{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:12px}
.frow{display:grid;gap:6px;min-width:0}
.frow label{font:500 14px/1.3 var(--f-display)}
.frow input{display:block;width:100%;min-width:0;min-height:48px;padding:12px 14px;border:1px solid #D6CBC3;border-radius:12px;background:var(--white);color:var(--char);font:400 17px/1.4 var(--f-display)}
.frow input:focus-visible{outline:2px solid var(--coral);outline-offset:2px;border-color:var(--char)}
.frow input[aria-invalid=true]{border-color:var(--coral-deep)}
.ferr{margin:0;color:var(--coral-deep);font:500 14px/1.4 var(--f-display)}
.bact{display:flex;align-items:center;gap:10px 18px;flex-wrap:wrap}
.bform .confirm{padding:15px 26px}
.privacy{margin:0;font:400 13px/1.4 var(--f-display);color:var(--soft)}
.mocknote{display:inline-flex;align-items:flex-start;gap:7px;width:fit-content;max-width:100%;margin:0;font:700 11px/1.45 var(--f-mono);letter-spacing:.03em;color:#8B3A1F;background:rgba(232,93,44,.12);border-radius:12px;padding:6px 10px 6px 9px}
.mocknote::before{content:"";flex:none;margin-top:.5em;width:6px;height:6px;border-radius:50%;background:var(--coral)}
/* booked */
.done{display:grid;gap:12px;justify-items:start}
.done-hd{display:flex;align-items:center;gap:12px}
.done .tick{flex:none;width:44px;height:44px;border-radius:50%;display:grid;place-items:center;background:var(--coral);color:#fff;font:700 21px var(--f-display)}
.done h3{margin:0;font:800 clamp(24px,2.2vw,32px)/1.15 var(--f-display);letter-spacing:-.025em}
.done h3:focus{outline:none}
.dline{margin:0;font:400 17px/1.5 var(--f-display)}
.done-links{display:flex;flex-wrap:wrap;gap:6px 22px;align-items:center}
.done-links{gap:10px 20px}
.done .cal{display:inline-flex;align-items:center;min-height:44px;padding:10px 18px;border-radius:999px;border:1.5px solid rgba(28,25,23,.32);font:600 15px var(--f-display);color:var(--char);text-decoration:none}
.done .cal:hover{border-color:var(--char);background:rgba(28,25,23,.05)}
.done .again{font:500 15px var(--f-display);color:var(--soft);background:none;border:0;padding:10px 2px;text-decoration:underline;text-underline-offset:4px;cursor:pointer;min-height:44px}
.done .again:hover{color:var(--char)}

/* ---------- 5. resources ---------- */
.pp.res{gap:22px}
.rlist{list-style:none;margin:0;padding:0;display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:12px}
.rlist a{display:grid;grid-template-rows:auto 1fr;height:100%;text-decoration:none;color:var(--char);background:var(--paper);border-radius:20px;overflow:hidden;position:relative;transition:box-shadow .25s,transform .25s}
.rlist a:hover{box-shadow:0 18px 44px rgba(28,25,23,.1);transform:translateY(-2px)}
.rlist img{width:100%;aspect-ratio:4/3;object-fit:cover;height:auto}
.rlist span{display:grid;gap:4px;padding:14px 16px 18px;align-content:start}
.rlist em{font:400 11px/1.3 var(--f-mono);font-style:normal;letter-spacing:.1em;text-transform:uppercase;color:var(--coral-deep)}
.rlist b{font:700 17px/1.25 var(--f-display);letter-spacing:-.01em;padding-right:22px}
.rlist small{font:400 14px/1.45 var(--f-display);color:var(--soft)}
.rlist i{position:absolute;right:14px;bottom:16px;font-style:normal;color:var(--coral-deep);font-weight:600}
.rlist a:hover b{color:var(--coral-deep)}

/* ---------- tablets ---------- */
@media (max-width:1099px){
 .rlist{grid-template-columns:repeat(2,minmax(0,1fr))}
 .rlist li:last-child{grid-column:1/-1}
 .rlist a{grid-template-columns:120px minmax(0,1fr);grid-template-rows:none;align-items:center}
 .rlist img{height:100%;aspect-ratio:auto;min-height:104px}
 .rlist span{padding:14px 38px 14px 16px}
 .rlist i{top:50%;bottom:auto;transform:translateY(-50%)}
 /* the Ask panel is the assistant here; on tablets and phones the floating pill would sit over the forms */
 body:has(.pgrid) #ge-ask{display:none!important}
}
/* ---------- phones ---------- */
@media (max-width:759px){
 .s.portal{padding-top:40px}
 .s.portal .wrap{gap:14px}
 .pgrid{gap:14px}
 .pp{border-radius:24px;padding:22px 18px;gap:16px}
 .pbarx{padding:14px 16px;border-radius:20px}
 .pbarx p{font-size:15px}
 .pb-r{width:100%;justify-content:space-between}
 .s .pp h2{font-size:clamp(28px,8vw,34px)}
 .s .pp.ask h2{font-size:clamp(32px,9vw,40px)}
 .askbox{min-height:60px;padding-left:16px;gap:10px;font-size:16px}
 .askbox .ago{height:44px;padding:0 18px}
 .qchips{display:grid}
 .ca{max-width:100%}.cq{max-width:92%}
 .pb-l{display:none}
 .pb-r{flex-wrap:nowrap;gap:10px}.pb-r p{font-size:14px;white-space:nowrap}
 .pbarx .btn.pill.login{white-space:nowrap;padding:10px 14px;font-size:14px}
 .qchips button{width:100%;text-align:left}
 .picker{padding:14px 12px}
 .slots{gap:8px}
 .slot{font-size:14px}
 .bfields{grid-template-columns:minmax(0,1fr)}
 .bform .confirm{width:100%;justify-content:center}
 .pp.track .btn,.pp.audit .pact .btn{width:100%;justify-content:center}
 .rlist{grid-template-columns:minmax(0,1fr);gap:10px}
 .rlist a{grid-template-columns:96px minmax(0,1fr);grid-template-rows:none;align-items:center}
 .rlist img{height:100%;aspect-ratio:auto;min-height:88px}
 .rlist span{padding:12px 36px 12px 14px}
 .rlist i{top:50%;bottom:auto;transform:translateY(-50%)}
 .pk,.pmeta,.try,.sdate,.sp-hd span,.hhcard figcaption span,.mocknote{font-size:12px}
}
@media (prefers-reduced-motion:reduce){.snapprev,.rlist a{transition:none}.snapprev:hover,.rlist a:hover{transform:none}}

/* the Ask panel is the assistant here, so the site launcher stays a small pill and never covers a panel */
body:has(.pgrid) #ge-ask .ge-card{display:none}
body:has(.pgrid) #ge-ask .ge-pill{display:flex}

/* the hero's jump row to the five panels */
.hsub .jump{display:flex;flex-wrap:wrap;align-items:center;gap:8px}
.hsub .jump>span{font:400 12px/1.3 var(--f-mono);letter-spacing:.12em;text-transform:uppercase;color:#A8A29E;margin-right:4px}
.hsub .jump a{font:500 15px/1 var(--f-display);color:#fff;text-decoration:none;border:1px solid rgba(255,255,255,.28);border-radius:999px;padding:9px 14px}
.hsub .jump a:hover{border-color:var(--coral-lite);color:#fff;background:rgba(232,93,44,.14)}
/* desktop: the floating assistant pill steps aside while the Ask panel or the booking is on screen (portal.js) */
#ge-ask.ge-portal{display:none!important}